Privacy Policy
Last updated: December 7, 2025
Hi there! 👋 This policy explains how we handle your data in 12 Months. We’ve tried to keep it simple and honest—your family’s memories are precious, and we treat them that way.
📱What We Collect
Things you give us:
- Your email, name, and optional profile photo when you sign up
- Everything you add to your baby books—photos, milestones, measurements, memories
- Messages if you chat with our support team
Things we collect automatically:
- Basic device info (iOS version, app version) so we can help if something breaks
- Push notification tokens if you want updates when family members add photos
- Crash reports and usage analytics—but only if you opt in in Settings
🔧How We Use It
We use your data to:
- Show you your baby books (obviously!)
- Let you invite family to view or contribute
- Send notifications when someone adds a photo or you get a support reply
- Fix bugs and improve the app (with your permission)
🤝Who We Share With
We use a few services to make the app work:
| Service | What it does |
|---|---|
| Google Firebase | Stores your data, handles login, sends notifications |
| Stream | Powers our support chat |
| Resend | Sends emails (verification, password reset) |
We never: sell your data, share your photos with advertisers, or let third parties use your content for their own purposes.
🔒How We Protect It
- All data is encrypted in transit and at rest
- Only you and people you invite can see your baby books
- Our admin access requires multi-factor authentication
- We’re based in Sweden (EU) and take GDPR seriously
🗑️Data Retention
- Your account & baby books: Kept as long as your account is active
- Deleted data: 30-day recovery window, then permanently erased
- Support chats: Auto-archived after 90 days of inactivity
✨Your Rights
You can always:
- View, edit, or delete your data in the app
- Export your baby book photos
- Turn off analytics and crash reporting in Settings
- Delete your entire account (Settings → Account → Delete Account)
EU users: You have full GDPR rights—access, correction, deletion, portability, the works. Just email us.
California users: You have CCPA rights too. We don’t sell personal info, so “opt out of sale” doesn’t apply to us.
👶A Note About Kids
This app is for parents to document their children—we don’t collect data directly from kids. All baby information is provided and controlled by the parent account holder.
🌍Where Your Data Lives
Your data is stored on Google Firebase servers in Europe. We’re an EU company (Sweden).
💬Questions?
We’re happy to explain anything about how we handle your data.
Email: hello@12monthsapp.com
Or just tap “Help & Support” in the app—we usually reply within a few hours!